All orders ship within 7-10 business days of placement via USPS priority mail with delivery confirmation. This does not include custom-made or made-to-order pieces (cast jewelry), which you should expect 2-3 weeks to complete and ship. You will be sent shipment notification via email as soon as your order goes out. Shipping on domestic orders is a flat rate of $8, and you can expect your order to arrive about 3 days after receiving shipment notification. Please contact us if you have any special shipping needs.
We stand behind the quality of our work, and with proper care, your jewelry should last you for many years to come. However, jewelry is by no means indestructible. Please don't expect to be able to treat your jewelry without a little care without consequence. Chains cannot stand unlimited pulling, and a ring really will look a lot worse for wear if it ends up in the shower or at the bottom of a purse... (hey, we've all done it). Should you require a repair, please contact us with a description of what happened and we'll be happy to get you fixed up. If the repair is a result of undue wear and tear (remember that purse?) a small repair fee will apply.